Published rates, explained

Know what you pay before you scale.

Start with the MediaSFU unit your workload actually uses, add only the providers you choose, and see when automatic volume discounts change the rate. No screenshot archaeology and no misleading comparison of unlike billing units.

$0supported provider markup
2.5M+minutes unlock 20% off automatically
7.5M+minutes unlock 40% off automatically
10 SDKsone runtime across web, mobile, native, and Unity

Bill anatomy

Separate the platform from the providers.

A useful estimate names every layer. MediaSFU publishes its layer and lets you keep control of the rest.

MediaSFU infrastructure

Media transport, agent runtime, recording output, and the managed SFU services shown in our published rates.

Your chosen providers

AI, SIP, phone-number, storage, and optional provider charges stay direct. MediaSFU does not add a provider markup.

Your workload

Minutes, media quality, agent usage, recordings, and concurrency determine which published units apply.

Worked examples

Three workloads. Three very different bills.

These examples use 10,000 minutes so the differences stay concrete. Taxes and external-provider costs are not included.

Plain phone or browser audio

10,000 audio transport minutes

$1.00 MediaSFU media total

Use this path for a second number, SIP calling, or browser audio without an AI agent.

  • $0.0001 per minute
  • Carrier or number charges remain direct
  • No AI-provider cost

Audio AI agent

10,000 AI-ready audio minutes

$21.00 Media + agent infrastructure

MediaSFU handles the real-time audio and agent runtime. Bring your own STT, LLM, and TTS providers.

  • $0.0021 per minute
  • $1 media + $20 agent infrastructure
  • AI-provider usage remains direct

SD multimodal agent

10,000 video/vision minutes

$33.75 Media + vision agent infrastructure

Use this model for an SD video agent that can see, hear, reason, and respond in real time.

  • $0.003375 per minute
  • $3.75 SD media + $30 vision runtime
  • Model-provider usage remains direct

Published base rates

Start with the rate that matches the job.

Per-minute infrastructure rates before automatic volume discounts.

ServiceMedia only / minAI-ready total / minWhen to use it
Phone call (telephony)$0.0001$0.0021Use the media-only rate for human calls; add agent infrastructure only when AI is active.
Web/mobile audio only$0.0001$0.0021The same transparent audio unit applies to browser and mobile voice workloads.
Web/mobile SD video or multimodal$0.000375$0.003375SD media plus the vision-capable agent runtime; higher output qualities use the matrix below.

Automatic volume rates

The threshold and the resulting rate belong together.

Published base rateFrom the first billable minute
2.5M+ min/month: 20% offAudio media $0.00008 - audio AI-ready $0.00168
7.5M+ min/month: 40% offAudio media $0.00006 - audio AI-ready $0.00126

Output quality

Live media and retained recordings are different units.

Rates below are per 1,000 minutes and make resolution tradeoffs visible.

OutputLive media / 1K minRecording / 1K min
Audio only$0.10$2.00
QnHD (320x180)$0.375$3.00
SD (640x360)$0.75$6.00
HD (1280x720)$1.50$12.00
FHD (1920x1080)$2.25$15.00
QHD (2560x1440)$3.00$18.00

Procurement checklist

Compare totals, not decorative headline numbers.

Use the same workload and scope on every vendor page.

Before accepting a savings claim

  • Compare the same minute definition: participant media, agent runtime, or recorded output.
  • Add carrier, SIP, phone-number, AI-provider, storage, and optional-service costs where they apply.
  • Check whether bandwidth, egress, or transcoding is included or billed separately.

Before committing engineering time

  • Model your actual quality, concurrency, and monthly volume instead of comparing headline rates alone.
  • Verify automatic volume thresholds and whether discounts require a sales contract.
  • Price the operating surface too: ready-made apps, widgets, SDKs, APIs, and required engineering effort.

Clear answers

Pricing questions buyers ask before launch.

Is $0.0001 the complete cost of a phone call?

It is the MediaSFU audio transport rate. Carrier, SIP-provider, and phone-number charges are paid directly to the providers you choose. If an AI agent handles the call, the agent-infrastructure rate also applies.

Do you mark up AI or SIP providers?

No. Bring your own supported STT, LLM, TTS, SIP, and number providers and keep their billing relationship direct. This makes the MediaSFU portion of the bill easier to audit.

When are volume discounts applied?

Published automatic discounts begin at 2.5 million billable minutes per month for 20% off and 7.5 million minutes per month for 40% off. The discounted rate depends on the service unit being used.

Why are recording rates higher than live media rates?

Recording produces retained output and uses a separate processing pipeline. The recording matrix is priced per 1,000 output minutes by quality; storage and optional post-processing may be separate.

Replace assumptions with your workload

Model the minutes, quality, and output you expect.

The calculator shows the MediaSFU infrastructure portion so provider choices remain explicit.